BEDC IT Support Services

The Bermuda Economic Development Corporation (BEDC) is desirous of engaging a fully outsourced IT management vendor to provide BEDC information technology services in the areas of network analysis and technical support, systems support, computer operations support, PC desktop technical support, software integration support, telephone system support, and assistance with emerging technologies and accessories. The qualified vendor will enable BEDC to significantly improve information technology (IT) effectiveness, enhance its quality of services, minimize its support cost and maximize return on IT investment.

Vendor proposals must be submitted by 5.00 pm Monday October 4th, 2021. Proposals received after the deadline will be deemed non-compliant and will not be considered.

3.1 Proposals may be submitted via email to esmith@bedc.bm with a copy sent to kcaines@bedc.bm. Emails that contain RFP proposal submissions should contain the following information in the subject line: “BEDC IT Support Services – <Company Name>”.

3.2 Proposals may also be mailed, or hand delivered to the following address: Bermuda Economic Development Corporation Sofia House, 48 Church Street Hamilton HM 12 Bermuda Attention: Erica R. Smith

3.3 All proposals and accompanying materials shall become the property of BEDC upon receipt and will not be returned.

3.4 All conditions contained within this RFP shall be considered accepted by service providers that participate in this solicitation.

3.5 All information submitted with the RFP will be kept confidential. BEDC is not obligated to award orders or contracts to vendors that participate in the RFP process.

3.6 Provisions of this RFP and the contents of the successful proposal may be included in the final contract.